Turtle Beach Resort - Mermaid Beach

2346 Gold Coast Highway, Mermaid Beach, Australia  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Turtle Beach Resort - Mermaid Beach

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Water slides

Tennis court

Mini golf

 Spa and relaxation

Spa & wellness center

Reflex massage

Jacuzzi

 Food/Drinks

Restaurant

Bar/Lounge

Overview

Located in a shopping area of Mermaid Beach, the 4-star Turtle Beach Resort offers a courtyard and a tennis court.

The property lies within 1.9 km from Surfers Paradise Beach, Pacific Fair Shoping Centre and Skilled Park. The center of Mermaid Beach is 1 km away from the venue.

This designer hotel is placed within proximity to a tropical garden and tropical greenery.

Turtle Beach Resort lies within 15 minutes’ drive to Coolangatta/Gold Coast airport.

Rooms

All 600 non-smoking guestrooms feature flat-screen TV, heating, coffee/tea makers, a microwave and a kitchen. Many guestrooms offer views of Queensland's Gold Coast. Kitchen appliances, an electric kettle and a dishwasher are also provided for self-catering.

Eat & Drink

Guests can have breakfast in the restaurant every morning. The a la carte restaurant provides delicious meals. The theme bar offers cold drinks along with barbeque and pizza.

A full breakfast is served and charges are applicable. 

Services

Aside from a safe deposit box, free parking and a baggage storage, guests can make use of shuttle service, airport transfer and 24-hour reception.

Relax

A spa lounge, a sauna and a Jacuzzi are available on site. On-site activities feature mini golf and lawn tennis.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   600.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Lobby
  • Coffee shop
  • ATM/Cash machine
  • Luggage storage
  • No elevators

Sports & Fitness

  • Outdoor tennis court
  • Fitness center
  • Mini golf

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Self-service laundry
  • Free aquapark access
  • Shops/Commercial services
  • Tours/Ticket assistance

Dining facilities

  • Restaurant
  • Snack bar

Children's facilities

  • Paid cribs/Baby cots (on request)
  • Paid babysitting/Child services
  • Children's play area
  • Children's pool
  • Water slides
  • Video games
  • Paid kids club

Leisure facilities

  • Outdoor swimming pool
  • Spa & wellness center
  • Jacuzzi
  • Sauna
  • BBQ facilities
  • Sun terrace
  • Garden area
  • Reflex massage

Room view

  • Courtyard view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Tea and coffee facilities
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Ironing facilities
  • Fan/Extractor

Bathroom

  • Private bathroom
  • Bath/Shower
  • Washing machine
  • Hair dryer

Kitchen facilities

  • Kitchen
  • Microwave
  • Refrigerator
  • Cooking hob
  • Dishwasher
  • Cookware/Kitchen utensils

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Telephone
  • AM/FM alarm clock

Policies

Check-In

  • from  2 pm

Check-Out

  • until 07:00-10:00 hours

Children and extra beds

  • All children under the age of 2 may stay at the price of AUD 9 per person per night in a crib. 
  • All children under the age of 12 may stay at the price of AUD 42 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Turtle Beach Resort - Mermaid Beach Mermaid Beach location
Show big map »

Hotel Address:

2346 Gold Coast Highway, Mermaid Beach, Australia

Get directions
City Center
  • Mermaid Beach
    300 m
Airports
Restaurants
  • Jungle Sushi (cuisine: Japanese)
    100 m
  • Mandarin Court (cuisine: Chinese)
    160 m
Beaches
  • Kurrawa Beach
    2.4km
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until 07:00-10:00 hours
  • Number of rooms:
    600

Hotel Awards

AustralianHOTEL AWARDSHighly RecommendedMermaid BeachTurtle Beach Resort

According to guest reviews, the hotel has been rated as
Best Design Hotels in Australia

Use Badge

Rooms and availability

Turtle Beach Resort Two-Bedroom ApartmentTurtle Beach Resort Two-Bedroom ApartmentTurtle Beach Resort Two-Bedroom Apartment
Two-Bedroom Apartment
Bed type: Double Bed
Size: 77m2
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities
    Turtle Beach Resort Two-Bedroom Lower Floors ApartmentTurtle Beach Resort Two-Bedroom Lower Floors ApartmentTurtle Beach Resort Two-Bedroom Lower Floors Apartment
    Two-Bedroom Lower Floors Apartment
    Size: 77m2
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Located on the ground, first or second floor, this apartment offers a balcony or courtyard, a fully equipped kitchen and laundry facilities There are two 40-inch flat-screen TVs, one in the master bedroom and one in the living area. Please note that the price is based on 4 guests. Maximum occupancy is 5 (see Hotel Policies).

    Room facilities
      Turtle Beach Resort One-Bedroom Lower Floors ApartmentTurtle Beach Resort One-Bedroom Lower Floors ApartmentTurtle Beach Resort One-Bedroom Lower Floors Apartment
      One-Bedroom Lower Floors Apartment
      Size: 55m2
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Located on the ground, first or second floor, this apartment offers a balcony or courtyard, a fully equipped kitchen and laundry facilities There are two 40-inch flat-screen TVs, one in the bedroom and one in the living area. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

      Room facilities
        Superior One-Bedroom Double Room
        Bed type: Double Bed
        Check Prices
        — Less information+ More information
        Turtle Beach Resort Superior One-Bedroom Lower Floors ApartmentTurtle Beach Resort Superior One-Bedroom Lower Floors ApartmentTurtle Beach Resort Superior One-Bedroom Lower Floors Apartment
        Superior One-Bedroom Lower Floors Apartment
        Size: 55m2
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        Located on the ground, first or second floor, this refurbished apartment features a balcony or courtyard, a fully equipped kitchen and laundry facilities. There are two 40-inch flat-screen TVs, one in the bedroom and one in the living area.

        Room facilities

          How to reach hotel

          hotel Turtle Beach Resort - Mermaid Beach Mermaid Beach location
          Show big map »

          Hotel Address:

          2346 Gold Coast Highway, Mermaid Beach, Australia

          Get directions
          City Center
          • Mermaid Beach
            300 m
          Airports
          Restaurants
          • Jungle Sushi (cuisine: Japanese)
            100 m
          • Mandarin Court (cuisine: Chinese)
            160 m
          Beaches
          • Kurrawa Beach
            2.4km
          Hotel information
          • Check-In:
            from  2 pm
          • Check-Out:
            until 07:00-10:00 hours
          • Number of rooms:
            600

          Hotel Awards

          AustralianHOTEL AWARDSHighly RecommendedMermaid BeachTurtle Beach Resort

          According to guest reviews, the hotel has been rated as
          Best Design Hotels in Australia

          Use Badge

          Turtle Beach Resort Location

          Legend
          • Current hotel
          • Hotels nearby
          • Other hotels
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

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          What's nearby

          Popular areas

          • City Center - 400 m

          Local Attractions

          • Kurrawa Beach - 2.4km
            Broadbeach, QueenslandAustralia
          • Cod Hole - 2.7km
            Lizard Island, QueenslandAustralia
          • Burleigh Heads Beach - 4.5km
            Burleigh Heads, QueenslandAustralia
          • The Oasis Shopping Centre - 2.4km
            Victoria Avenue, Broadbeach
          • The Village Markets - 3.7km
            Burleigh Heads State School, Burleigh Heads

          Near the hotelNear the hotel

          • Putt Putt Golf - 870 m
            2492 Gold Coast Highway, Mermaid Beach

            Restaurants Nearby

            • Jungle Sushi - 100 m

              Address: 8/2375 Gold Coast Highway

              77% likes this, based on 23 reviews
              Cuisine: Japanese

            • Jimmy's Kitchen - 170 m

              Address: 2378 Gold Coast Highway
              Phone: 0755725622

              71% likes this, based on 43 reviews
              Cuisine: Chinese

            • Tokiya - 240 m

              Address: 2396 Gold Coast Hwy

              80% likes this, based on 29 reviews
              Cuisine: French, Japanese

            • Mandarin Court - 160 m

              Address: 2374 Gold Coast Hwy
              Phone: (07) 5572 3333

              52% likes this, based on 93 reviews
              Cuisine: Chinese

            • Baan Pong Thai - 160 m

              Address: 2376 Gold Coast Highway
              Phone: (07) 5572 3441

              83% likes this, based on 19 reviews
              Cuisine: Thai, Asian

            Hotel information
            • Check-In:
              from  2 pm
            • Check-Out:
              until 07:00-10:00 hours
            • Number of rooms:
              600

            Hotel Awards

            AustralianHOTEL AWARDSHighly RecommendedMermaid BeachTurtle Beach Resort

            According to guest reviews, the hotel has been rated as
            Best Design Hotels in Australia

            Use Badge

            Hotels nearby
            Cities nearby
            • Burleigh Heads hotels - 5km
            • Miami hotels - 3km
            • Broadbeach hotels - 2km
            • Gold Coast hotels - 5km
            • Main Beach hotels - 9km
            • Surfers Paradise hotels - 5km
            • Benowa hotels - 6km
            • Labrador hotels - 12km
            • Biggera Waters hotels - 13km
            • Palm Beach hotels - 9km

            Turtle Beach Resort Reviews

            Guest reviews are submitted by our customers after their stay at Turtle Beach Resort

            Individual guest reviews

            • Family with children
              6.2

              Swimming pools, mini golf

              The rooms were very sparse and no extra towels, bedding or soap. This gave the impression of a budget hotel which was a shame. The menu in the restaurant was very limited.

            • Family with children
              8.2

              Location of our ground floor unit, easy access for kids

              Being charged for late check out in an off peak season

            • Family with children
              6.2

              Close to everything great pools and perfect for children

              Room was not as clean as would like them to be carpet was very dirty if you had bare feet they ended up black.Chairs need a good clean and smelt musty, beds very uncomfortable.

            • Family with children
              8.2

              The staff were excellent and booked all our activities for us. Would stay there again. Definately first choice for location and family orientated. Woul be better if they had a family styled resturant that catered across the board.

            • Group of friends
              9.6

              Tbe facilities were excelent and the rooms were so nice and quiet.

              There was nothing that i or the other 3 people who stayed didnt like.

            • Family with children
              7.8

              Our family of ten stayed in three different types of accommodation - a 2 bedroomed apartment, a 1 bedroomed apartment and a 3 bedroomed townhouse. All were excellent. I was particularly pleased with the size of the townhouse, much larger than I had expected, and excellent facilities. The outside areas were were clean. Excellent bbq facilities. Several small pool areas and a pool area specifically for adults only. Other facilities included tennis courts, mini golf and a small cinema.

              Although there are some shops close to the complex the nearest big supermarket is some distance away. We didn't have our own transport so would have had to rely on public transport which wasn't particularly cheap. We arrived at the complex the evening before Good Friday and unlike the uk we found that the big supermarkets closed for the whole of the Easter weekend plus the Tuesday which was a public holiday for Anzac Day. We ended up dining out in restaurants who all add a 15% surcharge on public holidays. Worth noting if you are ever staying over a public holiday period. Wished we had hired a car for a couple of days to enable us to stock up on provisions because we would have loved to use the excellent bbq facilities on the complex.

            • Family with children
              8.2

              We travelled here with our 4 year old and the facilities were fantastic for a family holiday. The two restaurants on site, barista, minigolf, cinema, playgrounds, game room, and variety of pools were great for all ages. It was fantastic that you could get everything you really needed right there. In addition, there was bakery and convenience store practically attached. Plus, it was only a heartbeat away from a major shopping center and less than a half hour from the amusement parks. There was plenty of room in the 2 bedroom unit, which included a good sized kitchen and laundry. Overall, we were really happy with the place and would stay there again.

              We found the beds pretty uncomfortable and felt the bathrooms could have had a bit of an update.

            • Couple
              10.0

              So much to offer in one place, we only left the complex to walk on the beach.

              Mosiquitos and ants in the kitchen

            • Family with children
              6.6

              comfortable rooms.

              No good for anyone who does not like children and who wants to be close to the beach. Need fans in the common areas and getting around the resort through a million doors was a pain

            • Family with children
              7.4

              large apartment style accommodation - comfortable for the entire family

              No air conditioning in the bed rooms

            • Older travelers
              10.0

              Great family facility for Grandparents,Parents,and children.

            • Family with children
              8.8

              The rooms are great, we had a two-bedroom apartment, very spacious and really convenient having a full kitchen and laundry. Everything was clean and tidy. Pools were great for kids, parking is good, and the resort is in a great location. We would go there again.

              Staff are not ovely helpful, they didn't explain how to use the key cards or how to open the gate for the garage (parking), luckily another car drove down behind us and opened it. Don't arrive at 8.05pm at the rainforrest cafe for dinner because they close at 8.00pm.

            • Family with children
              10.0

              Beautiful and friendly. Enjoyed out anniversary get away and brilliant first holiday for our young son. Thank you

            How to reach hotel

            hotel Turtle Beach Resort - Mermaid Beach Mermaid Beach location
            Show big map »

            Hotel Address:

            2346 Gold Coast Highway, Mermaid Beach, Australia

            Get directions
            City Center
            • Mermaid Beach
              300 m
            Airports
            Restaurants
            • Jungle Sushi (cuisine: Japanese)
              100 m
            • Mandarin Court (cuisine: Chinese)
              160 m
            Beaches
            • Kurrawa Beach
              2.4km
            Hotel information
            • Check-In:
              from  2 pm
            • Check-Out:
              until 07:00-10:00 hours
            • Number of rooms:
              600

            Hotel Awards

            AustralianHOTEL AWARDSHighly RecommendedMermaid BeachTurtle Beach Resort

            According to guest reviews, the hotel has been rated as
            Best Design Hotels in Australia

            Use Badge